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Frequently Asked Questions (FAQ)

Frequently Asked Questions  

 

When you go for hire a car in India many questions automatically come to your mind. Usually as a customer you think about the types of cars offered by the company, the fares charged and terms and conditions in detail. As a customer you must generate questions / queries in your mind so that you can enjoy a comfortable holiday without any hassle while travelling in a rented vehicle. Car Riders India believes in complete transparency and guaranteed services to the valued customers. Hence we have drafted a set a possible queries that might come to your mind.

FAQ

How can I reserve a car?

You can make a reservation online from anywhere either through our website or by calling on our office numbers (from 10 AM to 6 PM) or our 24 x7 helpline number +91 98997 52110. Just explain your requirements to us, we will offer the best suitable car as per your need and budget.

We will inform about the car and details of driver well in advance through SMS or call also on the mobile number provided to us.

No, currently we provide only Chauffer Driven Cars only to customers.

We provide the vehicle on daily rental basis. The fare is calculated based on the places you wish to cover and the kilometers travelled. If you pass your itinerary details to us, we can put a quote in advance which is totally free.

The charges include fuel (petrol / diesel / CNG) price and driver. & all tolls, parking fees, driver allowance and any applicable govt. taxes (ALL INCLUSIVE CHARGES)

If not mentioned the charges do not include toll charges, parking fees, entrance fees, taxes, etc.

No, we accept only Indian Rupees (INR).

Yes, payment can be done to the driver only after intimating t o our office.

If you wish, you can pay tips to the driver, but it will not be adjusted against your bill.