Car Riders India is a reputed name among car rental service providers in the country and it follows all the norms of the industry. We don’t want to put our customers in any type of trouble, hence expect cooperation from them to enjoy a memorable trip through our cars. By following the terms and conditions of Car Riders India, of course, you would cooperate with us in the smooth functioning of our company and the car rental services offered by us, but it would be helpful for you as well. Below are the terms and conditions of Car Riders India, which customers need to follow while booking a car and availing the services:

General Conditions:

1. The car rental agreement will be between the customer and Car Riders India.
2. The rental period will be calculated from the time of pick-up until the time of return.
3. The rental car will be provided in good condition
4. The driver must be at least 18 years of age and possess a valid driver’s license.
5. The rental car must not be used for any illegal or prohibited activities.
6. All fares are quoted in Indian National Rupees (INR) and are exclusive of government taxes, which will be charged to customers for all services wherever applicable at the prevailing rate.
7. Toll taxes and parking charges are not included and will be charged at the actual cost.
8. All hires are calculated as starting and finishing points, except those hires to and from various airports and railway stations.
9. Our chauffeurs know the routes very well, if the hirer requests the driver to follow a specific route as per his / her wish, the hirer is liable for any excess charges involved and Company accepts no responsibility for delays caused.

Extra Charges:

1. A subsequent pick-up will be considered (priced) as one continuous hire unless the interval between journeys is 4 hours or more hours mentioned at the time when the booking is made
2. Chauffeur’s overnight subsistence allowance will be charged as per our company’s policy
3. Any overtime or extra mileage will be charged at either the standard hourly rates or the additional mileage rate of the company

Cancellations:

1. Prior written notification is required in the event of any cancellation due to any unavoidable reasons.
2. Cancellations must be informed in advance at least 4 hours before the start of the hire for journeys. If failed to notify in advance, the company has right to invoice the customer with a charge.
3. For cancellation of Airport pick-ups, the customer needs to inform at least 5 hours in advance.
4. No-shows or failure to pick up the rental car without prior notice may result in the forfeiture of the rental cost.
5. We reserve the right to cancel the bookings in case services are not deliverable. Prior notification will be sent, and a full refund of the amount.

Luggage:

1. A reasonable amount of luggage is allowed for the customer.
2. The company accepts no responsibility for any loss or damage to luggage or any other item due to the negligence of customers, company would be liable for any loss or damage if it happens through the driver or staff.

By making a reservation with Car Riders India, customers agree to these terms and conditions and acknowledge that they have read and understood them. It is recommended that customers carefully review these terms and conditions before making a reservation to avoid any misunderstandings or discrepancies later on.